Privacy Policy

In compliance with the provisions of the data protection regulations (EU Regulation 2016/679 of 27 April 2016), Productos Arenas S.L. (hereinafter, “The Holder Entity” or simply “The Holder”), Holder of the website www.productosarenas.com (hereinafter, the “Website”), establishes the following Privacy Policy, which it will follow in the processing of personal data. This policy is understood, in any case, without prejudice to the provisions of the corresponding Legal Notice and the corresponding Cookies Policy.

1.- Responsible for the Treatment

Responsible for the treatment: Productos Arenas S.L.

Address: Reina María Cristina 78, Corral de Calatrava, 13190, Ciudad Real, Spain

Email: info@productosarenas.com

Telephone: 926 83 00 26

The data that may be requested from users of this Website through contact forms, those provided by the mere fact of accessing the Website (cookies), those related to possible comments on the various corporate pages of social networks linked from this Website, the personal data that the user enters within the sections enabled or those provided by other means or channels of communication enabled (for example, email) will be processed by the data controller indicated.

2.- Purposes of the treatment

It depends on the data processing performed:

  • By the mere fact of visiting the Web Site, certain information is collected by the servers that provide hosting services. This information includes the IP address from which you access the Website. The purpose of the processing in this case is to make it easier for you to browse the Website. We may also collect certain information (cookies), which we will treat according to the specific Cookies Policy that you can consult.
  • If you provide us with data through one or more of the forms provided, the purpose will be related to the one indicated in the corresponding form. For example, in the case of providing your data in contact forms, the purpose will be to respond to the query made.
  • If you provide us with information through any or some of the social networks that this entity maintains and that are linked through this Website, assuming this entity the figure of Data Controller of the data provided (for example, photos uploaded by us or by third parties, comments that the interested party makes in relation to publications we make, etc), we will treat the information exclusively in relation to your query, management or comment made, and always within the social network and in the context of the same, not proceeding in any case to the extraction of such data unless we obtain consent to do so by the person concerned. However, the use of these platforms is subject to the full acceptance of their conditions, and this implies the processing of your data under conditions other than those set forth herein. The official profiles in the social networks linked from this Website have been created for you to learn more about our activity and create an alternative channel of communication with people interested in our organization and the services we offer, but we decline responsibility for the data processing that the companies that manage these social networks make of them.
  • If you provide us with personal data via email or through other means (traditional or not), we will generally treat your data in relation to the management or consultation made. In compliance with Law 34/2002, of Services of the Information Society and Electronic Commerce, The Holder will not send commercial communications without identifying them as such and without prior information in this regard. For these purposes it will not be considered as commercial communication all information sent to interested parties provided that its purpose is to maintain the contractual relationship or response to your request or other information related to your request -if any- and arising directly from this relationship.

3.- Conservation period of your data

It depends on the data processing performed:

  • The data related to existing cookies on this Web Site have a retention period indicated in the Cookies Policy itself.
  • The data you send us through the means that this Web Site makes available (forms, email) will be retained for the duration of the relationship with the person concerned or the same withdraw your consent if necessary. Subsequently, we will keep the data depending on whether or not there is a legal obligation, being in any case the minimum period required depending on the relationship or management to be performed. For example, we will keep billing data for tax and accounting legal obligation for 6 years. There is also the period of 5 years established in art. 1964 of the Civil Code (personal actions without special term).
  • The data included in the social networks linked through this Website will be kept by us until the interested party withdraws his consent. However, it is possible that the responsible entities keep this data according to other processing policies for which we are not responsible in any case.

4.- Legitimacy for the processing of your data

It depends on the data processing performed:

  • The existence of one or more legal obligations that oblige us to process. For example, the aforementioned tax obligation in relation to invoices issued.
  • You have given us your consent to process your data in the terms set out above by ticking the corresponding acceptance box.
  • There is a legitimate interest for the processing. For example, in the event that the data subject provides us with your data in relation to an entrusted management, we will process them because we understand that we have to respond to it.

5.- Recipient of your data

In addition to the Controller described above, data may be processed by other entities depending on the nature of the data processing:

  • The entities responsible for the social networks linked from this website, in the event that the interested party provides information through them.
  • Certain companies responsible for the cookies that are hosted on your computer by the mere fact of visiting this Web Site may have information associated with your IP address, browsing habits, etc., as described in the corresponding Cookies Policy.
  • Certain service companies related to this Web Site. For example, the entity that provides hosting services to us.
  • By legal obligation, the Spanish Tax Administration Agency may also require us to provide information of tax importance, and we are obliged to provide it.

6.- Your Rights

Any person has the right to obtain confirmation as to whether or not this entity is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In other circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In those cases in which you have given us your consent, we additionally inform you that you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. Upon request, this entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may also request that your data be processed by another entity, facilitating the portability of your data to the new controller. To this end, specific forms have been developed (which are available to you and can be requested) so that you can exercise your rights of access, rectification, erasure, limitation of processing, opposition to processing, opposition to automated individual decision making including profiling and data portability. In any case, if you consider that these rights have not been adequately satisfied by us, we inform you that you can file a complaint with the supervisory authority (Spanish Data Protection Agency, Jorge Juan 6, 28001, Madrid, or at its website https://sedeagpd.gob.es).

If you prefer, the interested party may contact us by mail at the address shown in the heading, or by email at the email address indicated, including a photocopy of your ID / NIF or equivalent document to prove your identity and request the exercise of the rights mentioned above.

Special reference to social networks.

The Holder Entity maintains several pages and / or profiles on various social networks, linked through this Website. The Holder Entity shall not be responsible for what is published by third parties on the aforementioned social networks. The use and processing of data by third parties on the aforementioned social networks will be subject to general or specific conditions other than this one. The Holder Entity recommends your careful reading and awareness in this regard.

Our Internet presence includes a presence on the social network facebook.com, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can search for us on the aforementioned social network and click “like” on the aforementioned social network. If you are logged into Facebook, Facebook may assign the navigation to your Facebook account. The purpose and scope of data collection and its processing and use by Facebook as well as your rights in this respect and the settings options for protecting your privacy can be found in Facebook’s privacy statement: http://www.facebook.com/policy.php.

Cookies and other aspects.

Please read our Cookie Policy.